Refund policy

Return & Exchange Policy

At FrameBaaz, we take immense pride in the quality of our cinematic artwork and the premium framing we provide. We carefully inspect and securely pack every single order to ensure it arrives at your desk looking absolutely perfect.

Because of the specialized nature of our curated products, we have established the following policies regarding returns and exchanges.

Our "No Return" Policy

To maintain the highest quality standards and because our items are often produced or assembled to order, all sales are final. We do not offer returns, refunds, or exchanges for "change of mind," sizing issues, or incorrect selections made during checkout.

We highly encourage you to review your cart, check the frame dimensions (like our classic 8x12 inch size), and ensure everything is correct before placing your final order.

7-Day Exchange Policy for Damaged Products

While we use top-tier packaging to protect your frames, we understand that transit can sometimes be as chaotic as a Bollywood action sequence. If your product arrives damaged (e.g., shattered glass, dented frame, or a misprinted canvas), we have your back.

We offer a free replacement for items that arrive damaged or defective, provided you notify us within 7 days of delivery.

How to Request a Damage Exchange

If your artwork arrived in less-than-perfect condition, please follow these simple steps to help us process your replacement swiftly:

  1. Document the Damage: Take clear photographs or a short unboxing video showing the damaged product and the original shipping box.

  2. Contact Us: Email our support team within 7 days of receiving your package.

  3. Include Details: Please include your Order Number, the name of the damaged item, and attach the photos/videos of the damage.

  4. Approval & Replacement: Once our team reviews the evidence and approves the claim, we will immediately dispatch a fresh, perfect replacement to your address at no additional cost to you.

Note: We only issue refunds in the rare event that a replacement for your specific damaged item is out of stock or unavailable.

Need Assistance?

If you have any questions about your order or need help processing a damage exchange, our support team is ready to assist you.

  • Email: support@framebaaz.com

  • Business Address: [Your Office/Building Name], Gandhinagar, Gujarat, India - [Pin Code]

Thank you for trusting FrameBaaz to bring premium, funny vibes into your space!